Star Trek Online suffers from more than a few flaws as far as I can see.
1) Developed by Cryptic. I'll run before Arielyn gets me for that.
2) It's barely been a year in development. Some art is being recycled froma Star Trek game that was in development and canned but everything else is bottom-up. We can go on quite a bit about how even games that take a few years to release, such as WoW, don't even release perfectly. You're essentially going to be paying to beta test by the time its released in Feb.
3) Will more than likely feature Real Money Trade for some features. Indeed if the range of preorder items are to be believed, there's no way that they won't eventually give them out for an additional price.
4) YAWNNNNNN